Shipping

We operate 4 web stores: Global (AUS), USA, UK & EU

Global (AUS):

• Free shipping Australia wide on all orders
• Free shipping for international orders over $149.99 AUD
• $30 AUD Shipping charge for international orders under $149.99
• Items from this store ship worldwide (excluding USA - currently not eligible)
• All items shipped from Australia are charged in Australian Dollars (AUD)
• Please bare in mind any duties & import tax fee’s, we do not cover these

USA:

• Shipping charges are quoted at checkout
• Free shipping for orders over $??
• Ships from USA
• All items shipped from the US store are charged in US Dollars (USD)

UK:

• Standard Royal Mail - 2nd Class Delivery £4.50
• Tracked Royal Mail £6.50
• Express Tracked (1-3 day delivery order before 1pm) £8.75
• Free shipping for overs over £40
• All items ship from UK
• All items shipped from the UK store are charged in Great British Pounds (GBP)

EU

• Shipping fee of €11 of any orders under €149.99
• Free shipping for overs over €149.99
• All items ship from Sweden
• All items shipped from the EU store are charged in Euros (EUR)

For information about postage or your order please contact:
Global: orders@buttergoods.com
USA: usa@buttergoods.com
UK: uk@buttergoods.com
EU: eu@buttergoods.com 

Failed Delivery
If an item fails to deliver, for either incorrect postage address by fault of customer, multiple failed delivery attempts by the postage service or a failure to collect package being held by customs or local post office in the allocated time, this will result in a second delivery cost being issued to the customer once the item has been returned to sender.

International Custom Duties
You as the buyer are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Butter Goods, the buyer is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of Australia may be subject to import taxes, customs duties and fees levied by the destination country.

The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays with delivery time.