Domestic Returns (Within Australia)The Global Butter Goods webstore offers free returns and exchanges on all domestic orders within 14 days of placing your order.
International Returns (USA & UK Webstores)International customers are required to pay for the return shipping.
How to lodge a return:
Please enter your full order number below e.g BG-UK1234, BG-USA1234, BG12345
Should you have any questions please contact firstname.lastname@example.org.
Return / Exchange InfoItems to be returned/exchanged must be in perfect, original condition. Butter Goods must receive the returned item within 15 days of return authorisation.
Do NOT send any returns to Butter Goods prior to speaking to the customer service staff by email or lodging a return. You must be issued a return authorisation prior to sending any goods. Packages sent without first contacting us will NOT be accepted.
For any returned items, you will NOT be refunded the original cost of shipping.
Sale items can not be returned are exchanged, all sale items sales are final.
For information about returning an item please contact: